W.Lane Reviews
W.Lane Customer Reviews (8)
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W.Lane Customer’s Q&A
W.Lane FAQs
About Wlane.com.au Payment Method?
Wlane.com.au accepts various forms of payment for online purchases. These include Credit cards (Visa, Visa Debit, MasterCard, AMEX), W.Lane Gift Cards, PayPal, Afterpay, and Zip Pay. When using a W.Lane Gift Card, the code found on the back of the gift card should be entered in the “Gift Card Number” box, and the Pin Code should be entered into the “Pin” box. Refunds, if applicable, will be processed in the same manner as the payment method at the time of purchase. An email notification will be sent once the refund has been processed. Please note that it may take a few days for the financial institution to return the funds to the account.
About Wlane.com.au Prices and Cost?
"Wlane.com.au" offers a wide range of products with varying prices. For instance, the Hotfix Print Knit Top and Linen Shorts are priced at $10.00, while the Cowl Neck Textured Knitwear Top is available for $15.00. The Colour Block Knit Jumper is priced at $20.00. In terms of homeware, the Kingtex 20 Piece 100% Cotton Bathtowel Set is priced at $35.00 and the Ramesses Original 2000TC Bamboo Sheet Set is available for $32.00. For purchases over $150, delivery is free, otherwise, a $12.95 flat fee is charged for delivery. Prices are subject to change and it's recommended to check the website for the most accurate and up-to-date information.
Wlane.com.au Return Policy?
Wlane.com.au offers a 30-day return policy. If you change your mind about an online order, a refund is provided only if you return your purchase to the W.Lane Warehouse. Alternatively, you can return your purchase to any W.Lane store for an exchange or a Credit Note on W.Lane branded product. The item(s) must be in original condition and packaging: unworn, unwashed and all tags attached. This excludes Final Sale Items and Third Party Seller Items. No refund, exchange or gift card will be provided, online or in store, for change of mind on all Final Sale Items or Third Party Seller Items. Items must be returned with proof of purchase. For hygiene reasons, earrings, underwear or swimwear cannot be exchanged or refunded. Return shipping method and associated costs are the responsibility of the customer. However, return delivery costs for faulty or incorrectly supplied items will be the responsibility of W.Lane.
As for the shipping policy, if you spend over $150, delivery is free! Purchases under $150 will attract a $12.95 flat fee. Your parcel will be dispatched within 5-7 business days (excluding weekends and public holidays) from the day you have placed your order. Delivery may take longer in remote or rural areas or during promotion and sale periods. Please note that items in your order may ship separately as they are currently shipping items from multiple locations. Individual items in your order may ship separately and arrive separately. Delivery may take longer in remote or rural areas, during promotion and sale periods or due to natural events.
About Wlane.com.au Popular Products and Services?
"Wlane.com.au" is a popular online store offering a wide range of products. The store features women's and men's clothing, homeware, health essentials, and accessories. Some of the popular items include the UGG Australian Shepherd Muffin Slipper, Digilex Electric Heated Throw Rug, PureSpa Cool Mist Ultrasonic Diffuser With 3 Essential Oils, and the I5 Fitness Watch-Pink - Standard. Clothing items such as the Katies Peasant Styled Knit Top, Rockmans Knitted Denim Roll Hem Jean, and Liz Jordan Contrast Edge Cardi are also popular among customers. The store offers free shipping on orders over $100. It is also noted for its fashionable clothing and the latest trends in both women's and men's fashion. The store updates its collection regularly with new arrivals to keep up with the latest fashion trends.
How do I contact customer service at Wlane.com.au?
To get in touch with the customer service at Wlane.com.au, there are several methods available. The office hours are Monday to Friday 9:00am – 5:30pm AEST. Due to high call volumes, longer than usual wait times may be expected. Voicemails can be left or contact can be made via the form on the web page. The contact numbers are 1300 728 980 for Australia and 64 9888 9791 for New Zealand. For all customer queries, an email can be sent using the form on the website. The mailing address is W.Lane Customer Service Team, PO Box 7, St Peters, NSW 2044. Please note that there may be longer than usual wait periods due to a higher than normal volume of enquiries.
What are some popular W.Lane clothing brands?
W.Lane offers a variety of clothing items under its own brand. Some popular items include the Linen Lurex Trim Knitwear Back Top, the Cotton Slub Top, and the Linen Stripe Tiered Dress. In addition to its own brand, W.Lane also carries other brands such as Noni B. Please note that the availability of these items may vary. For the most accurate and up-to-date information, it's recommended to visit the W.Lane website or a local store.